Help Center

We accept a wide range of secure payment methods, including:Credit/Debit Cards (Visa, MasterCard, American Express)PayPalApple Pay / Google PayShop PayAll payments are processed through secure and encrypted gateways to ensure your information stays protected.

Absolutely. We use industry-standard SSL encryption and trusted payment partners to protect your personal and financial data. Your payment details are never stored on our servers.

If your payment doesn’t go through or you encounter an error, please try again with a different payment method or contact our support team at urperfect@snapsnapnow.com.au for assistance.

For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.We kindly advise you to thoroughly review your order and choose your size according to our size guide before completing your purchase. Your understanding of this matter is greatly appreciated. We value the trust you place in us, and we prioritize your health and safety above all.

For hygiene and safety reasons, we do not accept returns or exchanges on opened or used nail products. Please double-check your selection before checkout.

While rare, if you happen to receive a faulty item or if there's an oversight on our part, please reach out to us immediately.Don't hesitate to contact us at urperfect@snapsnapnow.com.au. We are here to help you throughout the return process.<>We promise to address such issues with urgency and care, handling them on a case-by-case basis to ensure your complete satisfaction.