Shipping Policy
🌏 Australia & New Zealand -Wide Shipping
At SnapSnap, we're currently focused on delivering our handcrafted masterpieces to nail enthusiasts across Australia. We look forward to sharing the magic with friends around the globe in the near future!
Shipping fees and estimated delivery times will be clearly displayed at checkout. Enjoy complimentary shipping on all orders over $79 AUD within Australia.
✈️ International Shipping
We now ship our handcrafted nail sets worldwide! Enjoy complimentary international shipping on all orders over $199 AUD. For orders under this amount, a flat rate of $19 AUD will be applied at checkout.
International delivery times may vary depending on your location and customs processing. Typically, orders arrive within [X-X] business days. Please note that customers are responsible for any applicable customs duties or import taxes imposed by their country.
🪄 Crafting Your SnapSnap Magic
Every SnapSnap nail set is uniquely tailored just for you. Our made-to-order approach not only guarantees personalized craftsmanship but also champions sustainability by reducing waste. Please allow 2-5 business days for our dedicated artists to craft your perfect set.
🚚 Shipping Timeline
Your order will be dispatched as soon as our nail technicians finish handcrafting your nails. We operate at full capacity on business days (excluding weekends and public holidays). Once your SnapSnap package is on its way, you'll receive a confirmation email with a tracking number to monitor its journey.
Delivery times are based on average estimates. Occasionally, tracking updates might experience slight delays. If your tracking hasn't updated for over a week, please contact our customer service team at urperfect@snapsnapnow.com.au, and we'll promptly investigate with the shipping partner to ensure your complete satisfaction.

📦 Lost or stolen item
We understand the frustration of awaiting a cherished package, only for it to go missing. While circumstances like these are beyond our control, our devoted customer service team will collaborate closely with you and the carrier office to address and resolve the issue. Your satisfaction is our priority, and we'll make every effort to ensure a positive experience.